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Updated: 22 February 2026

Privacy Policy

This notice explains how Rigby.host collects, uses, retains and protects user data.

1. Data Controller

  • Rigby.host team processes personal data.
  • General contact: contact@rigby.host
  • Privacy/data requests: privacy@rigby.host

2. Data We Collect

  • Account data: email, login, profile settings.
  • Usage data: IP address, device IDs, access/activity logs, in-app actions (e.g., uploads).
  • Payment data: handled by payment processors; we do not store card details.
  • Content: levels, tracks, server names and related metadata.
  • Support and abuse reports: messages and attachments you send to us (e.g., via email or Discord).

3. Purposes

  • Provide and maintain the service (GDPS, dashboard, API).
  • Security, moderation, and abuse prevention.
  • Product analytics and improvements.
  • Customer support and incident handling.
  • Legal compliance (e.g., retaining certain logs or invoices).

4. Legal Bases

  • Contract performance: create and operate your account, deliver the service.
  • Legitimate interest: security, fraud prevention, and improvement.
  • Legal obligations: retain certain data for compliance/security.
  • Consent: only where required (e.g., non-essential cookies).

5. Data Sharing

  • Vendors (hosting, databases, monitoring/analytics) as needed to run the service.
  • Payment processors for transactions.
  • Authorities/third parties when required by law or to protect our rights and users.
  • We do not sell personal data.

6. International Transfers

  • If data is transferred outside the EEA, appropriate safeguards apply (e.g., Standard Contractual Clauses).

7. Data Retention

  • Account data: retained while you use the service; deleted on closure unless legally required otherwise.
  • Security logs: retained for limited periods to prevent abuse and investigate incidents.
  • User content: retained while the server/account is active or until removed by an admin.
  • Abuse/security records: may be retained as needed to investigate or resolve disputes and enforce policies.

8. Your Rights

  • Access, rectification, erasure, restriction, portability (where applicable).
  • Object to processing where applicable by law.
  • Withdraw consent where processing is based on consent.
  • Send requests to privacy@rigby.host from your account email.

9. Security

  • We apply technical and organizational measures (encryption in transit, access controls, logging).
  • Report security issues to security@rigby.host.

10. Third-Party Services

  • Third-party links/content follow their own policies. Review them before use.

11. Updates

  • We may update this notice; continued use means acceptance of the current version.

12. Contact

  • General: contact@rigby.host
  • Privacy/data requests: privacy@rigby.host
  • Abuse reports: abuse@rigby.host
  • Security reports: security@rigby.host
  • Support: via Discord.